1. Introduction

Welcome to UR DATA AND ELECTRICAL ("we", "our", "us").

These Terms of Use govern your access to and use of our website located at:

https://urdataandelectrical.com.au

By accessing our website, creating an account or purchasing products from us, you agree to be bound by these Terms of Use. If you do not agree with these Terms, you must not use our website.

Our website is hosted by Shopify Inc., which provides the ecommerce platform that enables us to offer our products and services online.

2. About Our Business

UR DATA AND ELECTRICAL is an Australian retailer and wholesaler supplying a wide range of security, surveillance, networking and electrical products.

3. Eligibility

By using this website, you confirm that:

  • you are at least 18 years of age or have the permission of a parent or legal guardian;

  • the information you provide is accurate and current;

  • you will use our website only for lawful purposes; and

  • you will comply with all applicable Australian laws and regulations.

4. Use of Our Website

You agree to use our website responsibly and must not:

  • use the website for unlawful or fraudulent purposes;

  • interfere with the operation or security of the website;

  • upload viruses, malware or harmful code;

  • attempt to gain unauthorised access to our systems;

  • copy, reproduce or distribute website content without our written permission;

  • misuse customer accounts or payment systems.

We reserve the right to suspend or terminate access to our website where these Terms are breached.

5. Products and Services

We make every reasonable effort to ensure product descriptions, specifications, pricing and images are accurate.

However:

  • product images are for illustration purposes only;

  • colours may vary depending on your display;

  • manufacturers may change product specifications without notice;

  • availability may change without notice.

We reserve the right to correct any errors, inaccuracies or omissions at any time.

6. Product Compatibility

Customers are responsible for ensuring that products are suitable for their intended application before placing an order.

If you are unsure whether a product is compatible with your existing equipment, we encourage you to contact us before purchasing.

Unless expressly stated, we do not guarantee compatibility with third-party products or systems.

7. Installation and Use

UR DATA AND ELECTRICAL supplies products only.

Unless expressly agreed in writing, we do not provide installation, monitoring or security services.

Customers are responsible for:

  • correct installation;

  • product configuration;

  • maintenance;

  • ongoing operation;

  • ensuring compliance with applicable Australian laws.

Where installation is performed by a third party, any issues arising from installation workmanship remain the responsibility of the installer.

8. CCTV and Security Products

Our products are designed to assist customers in improving the security of their homes and businesses.

UR DATA AND ELECTRICAL is not responsible for:

  • monitoring customer security systems;

  • storing CCTV footage;

  • responding to alarms;

  • operating customer equipment after purchase.

Customers are responsible for ensuring that the use of CCTV cameras, alarm systems, intercoms and access control equipment complies with all applicable Commonwealth, State and Territory laws, including privacy and surveillance legislation.

9. Orders

All orders placed through our website are subject to acceptance.

We reserve the right to:

  • refuse any order;

  • cancel an order;

  • limit quantities purchased;

  • decline suspicious or fraudulent transactions.

If an order is cancelled after payment has been received, a refund will be processed using the original payment method, unless otherwise required by law.

10. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable unless otherwise stated.

Prices, promotions and product availability may change without notice.

In the event of an obvious pricing error, we reserve the right to cancel the order and provide a full refund before dispatch.

11. Payment

Payment must be made in full before your order is dispatched unless a trade credit account has been approved by us in writing.

We accept payment through approved payment methods available on our website, including Shopify Payments, PayPal, credit/debit cards and other payment providers displayed during checkout.

We reserve the right to refuse or cancel any order where payment cannot be verified or is suspected to be fraudulent.

12. Shipping and Delivery

We deliver products throughout Australia using trusted courier and postal services.

Delivery times are estimates only and may vary depending on your location, courier delays or circumstances beyond our control.

Risk in the products passes to you upon delivery to the nominated delivery address. Ownership of the products remains with UR DATA AND ELECTRICAL until full payment has been received.

It is your responsibility to provide accurate delivery information. We are not responsible for delays or additional costs caused by incorrect or incomplete delivery details.

13. Returns and Refunds

Returns, refunds and exchanges are subject to our Refund Policy and your rights under the Australian Consumer Law.

Products returned must meet the conditions outlined in our Refund Policy. Some products, including special-order items, customised products or opened software products, may not be eligible for return unless required by law.

For full details, please refer to our Refund Policy available on our website.

14. Warranty

Many products sold by UR DATA AND ELECTRICAL are covered by a manufacturer's warranty.

Warranty claims may require proof of purchase, product serial numbers and testing to confirm the reported fault.

Warranty coverage does not extend to damage caused by:

  • incorrect installation;

  • misuse or abuse;

  • accidental damage;

  • modification or unauthorised repairs;

  • improper maintenance;

  • power surges, lightning or environmental conditions;

  • use contrary to the manufacturer's instructions.

Nothing in this section limits your rights under the Australian Consumer Law.

15. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded under Australian law.

Where permitted by law, our liability is limited to the remedies available under the Australian Consumer Law.

16. Trade Accounts

Approved trade customers may be eligible for trade pricing and credit facilities subject to separate approval and trading terms.

Trade account holders must ensure that all information provided is accurate and kept up to date.

Where credit terms have been approved, payment must be made in accordance with the agreed trading terms. Failure to make payment may result in suspension or cancellation of the trade account.

17. Product Availability

All products are subject to availability.

We reserve the right to:

  • discontinue products;

  • limit quantities;

  • substitute updated models where appropriate (after contacting you where required);

  • cancel orders where stock is unavailable.

If we are unable to supply a product, we will notify you and provide an appropriate remedy, such as a refund or alternative product where agreed.

18. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to UR DATA AND ELECTRICAL and is protected by Australian intellectual property laws.

This includes, but is not limited to:

  • text;

  • logos;

  • graphics;

  • product images (where owned or licensed);

  • website design;

  • product descriptions;

  • videos;

  • downloadable content.

You must not reproduce, copy, distribute, modify or use any content from this website without our prior written permission, except as permitted by law.

19. Third-Party Links

Our website may contain links to third-party websites for your convenience.

These websites are not operated or controlled by UR DATA AND ELECTRICAL, and we are not responsible for their content, products, services or privacy practices.

Accessing third-party websites is at your own risk, and you should review their terms and privacy policies before using them.

20. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to notify us immediately if you believe your account has been accessed without authorisation.

We reserve the right to suspend or terminate accounts that are used fraudulently, unlawfully or in breach of these Terms.

21. Acceptable Use

When using our website, you agree not to:

  • use the website for any unlawful or fraudulent purpose;

  • interfere with or disrupt the operation or security of the website;

  • upload or transmit viruses, malware or other harmful code;

  • attempt to gain unauthorised access to our systems or customer accounts;

  • scrape, copy or harvest data from the website without our written consent;

  • impersonate another person or organisation;

  • submit false, misleading or fraudulent information; or

  • use our website in any way that may damage our reputation or interfere with other users' access.

We reserve the right to suspend or terminate access to our website where these Terms are breached.

22. Security Product Disclaimer

UR DATA AND ELECTRICAL supplies security, surveillance, networking and electrical products only.

We do not provide security monitoring services, emergency response services or ongoing system management unless expressly agreed in writing.

While our products are designed to enhance security, no security product can guarantee the prevention of theft, loss, property damage or other incidents.

We are not responsible for losses arising from:

  • incorrect installation;

  • improper configuration;

  • failure to maintain equipment;

  • internet or network outages;

  • power failures;

  • environmental conditions;

  • misuse of products;

  • failure to follow manufacturer instructions; or

  • unauthorised modifications or repairs.

Customers are responsible for ensuring their systems are correctly installed, configured, tested and maintained.

23. Limitation of Liability

To the maximum extent permitted by Australian law, UR DATA AND ELECTRICAL will not be liable for any indirect, incidental, special or consequential loss or damage, including loss of profits, business interruption, loss of data or loss of business opportunities arising from the use of our website or products.

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits any consumer guarantees that cannot legally be excluded.

24. Indemnity

You agree to indemnify and hold harmless UR DATA AND ELECTRICAL, its directors, employees, contractors and agents from any claims, losses, damages, liabilities, costs or expenses arising from:

  • your breach of these Terms;

  • your misuse of our website or products;

  • your breach of any applicable law; or

  • your infringement of the rights of any third party.

25. Force Majeure

UR DATA AND ELECTRICAL will not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

  • natural disasters;

  • fire;

  • flood;

  • pandemic;

  • industrial disputes;

  • power outages;

  • internet failures;

  • transport disruptions;

  • supplier shortages; or

  • government action.

We will make reasonable efforts to minimise the impact of such events.

26. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

27. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our business, website functionality or legal obligations.

The updated version will be published on this website with the revised "Last Updated" date.

Your continued use of the website after any changes are published constitutes your acceptance of the revised Terms.

28. Governing Law

These Terms of Use are governed by the laws of the State of Victoria, Australia.

Any disputes arising out of or relating to these Terms or the use of our website will be subject to the exclusive jurisdiction of the courts of Victoria.

29. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed from the remaining Terms, and the remaining provisions will continue in full force and effect.

30. Entire Agreement

These Terms of Use, together with our Privacy Policy, Refund Policy and any other policies published on our website, constitute the entire agreement between you and UR DATA AND ELECTRICAL regarding your use of our website and the purchase of our products.

31. Contact Us

If you have any questions about these Terms of Use, please contact us:

UR DATA AND ELECTRICAL

Website: https://urdataandelectrical.com.au

Email: info@urdataandelectrical.com.au

Address: Unit 13, 59 Paraweena Drive, Truganina VIC 3029, Australia

Phone: +61 435 916 562

32. Acceptance of These Terms

By accessing, browsing or using this website, creating an account or placing an order with UR DATA AND ELECTRICAL, you acknowledge that you have read, understood and agree to be bound by these Terms of Use.