Shipping Policy
Processing Time: All items will be posted within 1 business day after the purchase is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs:
- Standard Shipping: Free standard shipping to VIC Metro areas on orders over $150. Any order will cost $20 shipping fee.
- For QLD: Free shipping on all orders over $600, anything below is $32 per order.
- For TAS, NT, SA, WA: Free shipping on all orders over $800, anything below is $42 per order.
- BO Box Delivery: Additional shipping charges apply. Please contact us for a quote before placing your order.
Returns:
- Faulty Items: If you receive a faulty item, you are entitled to a free return. Please contact us within two days of receiving the item to arrange a return and refund.
- Change of Mind: For returns due to a change of mind, the buyer is responsible for the return shipping costs. The item must be returned in its original, saleable condition.
Return Conditions:
- The item must be unused and in its original packaging.
- Any returns must be initiated within seven days of receipt of the item.
Contact Us: If you have any questions regarding our shipping policy or need assistance with a return, please contact us at info@urdataandelectrical.com.au.
Thank you for shopping with us!